Last Updated: February 23, 2025
Welcome to Mamu. These Terms of Service ("Terms") govern your access to and use of our website, services, and any content (collectively, the "Services") provided by MULTIVERSE CREATOR PTE. LTD. ("we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.
For more information about Mamu and our mission, please visit our About Us page.
By accessing or using our Services, you affirm that you have the legal capacity to enter into these Terms and to use the Services in accordance with all applicable laws and regulations. If you are accessing the Services on behalf of a business or entity, you represent that you have the authority to bind that business or entity to these Terms.
You acknowledge and agree that the AI technology used in our Services is new and evolving. As such, it may not always work as expected. We make no warranties about the accuracy, reliability, completeness, or timeliness of the AI-generated content. You agree to use the AI-generated content at your own risk and discretion.
2.1. Content Generation and Management
Our Services use AI technology to generate various types of content. We implement appropriate content controls and management systems at the platform level. Content visibility and sharing capabilities are managed by the platform according to our policies and technical requirements.
2.2. Content Advisory
The Services may generate content intended for mature audiences. By using our Services, you acknowledge that:
3.1. To access certain features of the Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.3. You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
4.1. Content Created with the Services: You retain ownership of any content you create with the Services, including stories, prompts, and other literary works ("Your Content").
4.2. License Grant to Mamu: By creating, posting, or sharing Your Content on or through the Services, you grant Mamu a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform Your Content in connection with the Services and Mamu's business, including for promoting and redistributing part or all of the Services.
4.3. Open Community: You acknowledge that Mamu is an open community platform. When you post Your Content in a public setting, you allow other users to use and rewrite it. If you wish to keep Your Content private, you can choose not to publish it or share it only through private links.
4.4. Responsibility for Content: You are solely responsible for Your Content and the consequences of posting or publishing it. You affirm, represent, and warrant that you have the necessary rights, licenses, consents, and permissions to publish and share Your Content on Mamu.
4.5. Mamu's Rights: Mamu reserves the right to use, reproduce, modify, and distribute any content created using our Services for the purposes of enhancing and optimizing our platform, improving user experience, and as otherwise described in these Terms and our Privacy Policy. This may include using the content to train and refine the AI services we integrate into our platform.
Your use of the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. We encourage you to read our Privacy Policy to understand how we collect, use, and protect your personal information.
6.1. We offer two types of Membership Plans: Standard Membership and Pro Membership. Each plan can be purchased on either a monthly or annual basis.
6.2. By subscribing to a Membership Plan, you agree to pay the applicable fees as they become due. Fees are non-refundable except where required by law.
6.3. Payment processing services for users on Mamu are provided by third-party payment processors. By using our paid Services, you agree to be bound by the payment processor's terms of service and privacy policy, in addition to these Terms.
6.4. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services.
6.5. We reserve the right to change our Membership Plans or adjust pricing for our Services at any time. Any price changes will be communicated to you in advance.
6.6. You are responsible for any taxes that you are obligated to pay or that we may collect from you in connection with your use of the Services.
6.7. Refund Policy: We offer a 14-day satisfaction guarantee for new subscriptions. To request a refund, email [email protected] within 14 days of purchase. Refunds will be processed through the original payment method within 3-5 business days if the account is in good standing and usage is within reasonable limits (maximum 10 AI generations and 5 exports). Refund rights may be voided for accounts that violate our Terms of Service or show patterns of abuse.
7.1. Content Standards and Management
We support creative expression while maintaining appropriate platform controls. The platform implements necessary content management systems and visibility controls. The platform reserves complete discretion over content generation parameters and accessibility. We may:
without prior notice as needed to maintain platform safety and compliance.
7.2. Content Access
Content sharing and visibility are subject to platform controls and policies. We reserve the right to:
Mamu and its original content, features, and functionality are owned by MULTIVERSE CREATOR PTE. LTD. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
9.1. To the fullest extent permitted by applicable law, MULTIVERSE CREATOR PTE. LTD. and its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
9.2. You agree to indemnify and hold MULTIVERSE CREATOR PTE. LTD. and its affiliates harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use or misuse of the Services, violation of these Terms, or violation of any rights of a third party.
10.1. We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
10.2. If you wish to terminate your account, you may simply discontinue using the Services.
10.3. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Singapore for the resolution of any disputes arising from these Terms or your use of the Services.
We may revise these Terms from time to time at our sole discretion. We will notify you of any changes by posting the new Terms on our website. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms.
If you have any questions about these Terms or our Privacy Policy, please contact us at [email protected].
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children under 13 years of age without verification of parental consent, we will take steps to remove that information from our servers.
These Terms, including any legal notices and disclaimers contained on this website, constitute the entire agreement between you and MULTIVERSE CREATOR PTE. LTD. regarding your use of the Services and supersede all prior agreements and understandings with respect to the same.
By using Mamu, you acknowledge that you have read and understood these Terms of Service and our Privacy Policy, and agree to be bound by them.
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